Privacy and Security Policy

LHA Cars is committed to ensuring that your personal details are treated with respect.

We don't store credit card or any financial information.

How do you protect my information?

We only use your information in order to fulfill our obligations to you and for administration purposes. We will only disclose sufficient information to our Licenced Suppliers and Sub-contractors in order that they can arrange the service requested. We will never sell or disclose your information to a 3rd party except where required by law.

We use a top-of-the-rage security certificate from Thawte in order to protect your credit card and personal details. Our staff only have access to the information that is required to do their job.

What type of information do you collect?

Any information that you submit into a form may be collected and stored by the web or database server in order to improve our operations and to arrange the best possible service. In common with most websites, we automatically collect certain information about your computer in order to analyse how our customers use our website. This information includes your IP address and the details of your web browser. Email and communications with the site are archived until no longer required.

Do you use cookies?

Yes. Cookies are required in order to arrange interactive functionality such as logging in and preparing quotes. What information do you send me? Emails keeping you informed on the progress of your booking.

If you have any questions or concerns regarding how we use your information, please contact our control centre on 020 3006 6550

Blog Pages

Heathrow Airport Transfers: Your Gateway to Hassle-Free Travel

Blog about Heathrow Airport Transfers: Your Gateway to Hassle-Free Travel...

Experience Seamless Travel with Heathrow Airport Transfers

Blog about Experience Seamless Travel with Heathrow Airport Transfers...

Heathrow Airport Transfers: A New Era of Travel Comfort

Blog about Heathrow Airport Transfers: A New Era of Travel Comfort...

Exploring the Ease of Heathrow Airport Transfers

Blog about Exploring the Ease of Heathrow Airport Transfers...

Frequently Asked Questions

Q. How many hours does the customer have to cancel the reservation?

Ans. The customer has the option to cancel the reservation a minimum of 12 hours before pick-up time.

Q. Are all of the driver's PCOs licensed?

Ans. Yes, all of the drivers are PCO licensed.

Q. Can the customer use a credit or debit card?

Ans. Customers can pay using credit or debit cards.

Q. Do you assist customers in getting from one airport to another?

Ans. Yes, we provide assistance from airport to airport.

Q. Are there any day hire services provided?

Ans. We do offer a day rental service.

Q. Do you provide airport services?

Ans. Yes, we do provide airport services.

Q. Is customer safety important to consider?

Ans. Customer safety is very important to us.

Our Clients Testimonials

Good cab service

I had some issue recently with a cab driver in London, so I contacted customer service and they solved the issue.
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Best Service

Best services in London city are always found just from BAC
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nice service

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.
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best cars

The car was comfortable and spacious for five people.
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good and clean car

I always love to travel in a good and clean car which I get from BAC.
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Drivers

All the drivers of BAC are licensed which is satisfactory.
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Excellent!

Excellent customer service, value for money and no task is too onerous for these guys.
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A blessing for travellers

It is easy to access anywhere in London city which is a blessing..
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best experience

The services from BAC made my experience stress free and enhanced our London holiday.
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best cab

The driver was on time and contacted me on arrival to let me know his name and meeting point.
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good service

Our driver was waiting for us at the airport and had good local information for our first visit to London.
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great experience

I used the company for three transfers and each time it was a great experience.
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Quick service

I always get quick, safe and comfortable service.
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top driver!

Driver  is well aware of all routes and gives an edge to drivers and customers with good service.
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Good service.

Once I got stuck in traffic but the driver was aware of the shortcut. It saves a lot of time.
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Professional staff

Professional staff from any service matters a lot and very few have that.
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reasonable pricing

The drivers were very nice and assisted with luggage and the pricing was very reasonable
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top notch cab service

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 
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Good Staff.

I travel a lot and when I travel to a city I don't know about the routes. BAC cab provides the best service with guidance also.
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clean cars

The drivers are always well dressed and polite and the vehicles are also spotlessly clean.
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