Privacy and Security Policy

LHA Cars is committed to ensuring that your personal details are treated with respect.

We don't store credit card or any financial information.

How do you protect my information?

We only use your information in order to fulfill our obligations to you and for administration purposes. We will only disclose sufficient information to our Licenced Suppliers and Sub-contractors in order that they can arrange the service requested. We will never sell or disclose your information to a 3rd party except where required by law.

We use a top-of-the-rage security certificate from Thawte in order to protect your credit card and personal details. Our staff only have access to the information that is required to do their job.

What type of information do you collect?

Any information that you submit into a form may be collected and stored by the web or database server in order to improve our operations and to arrange the best possible service. In common with most websites, we automatically collect certain information about your computer in order to analyse how our customers use our website. This information includes your IP address and the details of your web browser. Email and communications with the site are archived until no longer required.

Do you use cookies?

Yes. Cookies are required in order to arrange interactive functionality such as logging in and preparing quotes. What information do you send me? Emails keeping you informed on the progress of your booking.

If you have any questions or concerns regarding how we use your information, please contact our control centre on 020 3006 6550

Blog Pages

Exploring the Ease of Heathrow Airport Transfers

Blog about Exploring the Ease of Heathrow Airport Transfers...

Heathrow Airport Transfers: A New Era of Travel Comfort

Blog about Heathrow Airport Transfers: A New Era of Travel Comfort...

Heathrow Airport Transfers: Your Gateway to Hassle-Free Travel

Blog about Heathrow Airport Transfers: Your Gateway to Hassle-Free Travel...

Experience Seamless Travel with Heathrow Airport Transfers

Blog about Experience Seamless Travel with Heathrow Airport Transfers...

Frequently Asked Questions

Q. Is the payment method completely safe and secure?

Ans. The payment method is completely secure.

Q. Is Heathrow Airport service available?

Ans. Yes, we provide.

Q. Do you help with customer service?

Ans. Customer service is available.

Q. Do you offer a return service?

Ans. Yes, we can provide a round trip as well.

Q. How long does it take to process a refund?

Ans. It is refunded within 2 to 3 days as soon as possible.

Q. Is there any kind of two-way service?

Ans. Yes, two-way service is possible.

Q. Do you provide a discount to customers who arrive by train?

Ans. Yes, we do this for our customers.

Our Clients Testimonials

Professional Service

I was having difficulty finding a cab service online that could accommodate my family of six. I was a bit sceptical about having to pay in advance but I booked a trip with BAC. Our flight was almost two hours late and even though we agreed to only wait for an hour, the driver waited for us for 2 hours.
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A blessing for travellers

It is easy to access anywhere in London city which is a blessing..
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Drivers

All the drivers of BAC are licensed which is satisfactory.
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good and clean car

I always love to travel in a good and clean car which I get from BAC.
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Professional staff

Professional staff from any service matters a lot and very few have that.
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Good services

I had to order a cab once because there was no one to pick me up from the airport and I hired an online cab for the first time.
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budget-friendly

It is a budget-friendly service and easy to access.
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Money saving

Best service at less cost is always recommended.
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First rate! service

The cab arrived very punctually and the journey was smooth. Online booking was also simple. (I tried another company first but wasn't able to book and gave up.) First rate!
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Highly recommended

I find travelling from home to the airport very hectic but with BAC It was amazing last time.
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Budget able

Anyone can easily afford a cab from BAC due to their low charges.
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friendly driver

Sometimes during a journey, you need a chat. If your driver is a good conversationalist, they deserve it.
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nice service

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.
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highly recommend it!

I recently just used cabs for a trip we did into and out of London. They picked me up and dropped me back off at the airport and I just cannot say enough. The drivers were polite, knowledgeable, helpful and always professional. I would highly recommend them. 
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top notch cab service

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 
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Best Transfer Service!

We have used this company 4 times now and on each occasion, we have been met at the airport and our cabs have all turned up at least 5 minutes before the agreed time. 
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Hardworking

Hardworking and noble drivers giving best services in London city by BAC
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excellent service

Super-communicative company and excellent service. Rather than wondering if the booking you made is a 'real' booking and/or whether the cab will even turn up, you get loads of comments and a car-tracking link so you know where it is on its way to you.
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Security

I never hired a cab from a local company as I have security issues. I prefer good ranked services.
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best cab

The driver was on time and contacted me on arrival to let me know his name and meeting point.
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