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Frequently Asked Questions

Q. Do you assist passengers arriving at Southend Airport?

Ans. Yes, we assist customers arriving at Southend Airport.

Q. Is there a charge for waiting or is it free?

Ans. We provide free waiting up to 30 minutes after the agreed pickup time.

Q. How long does it take to process a refund?

Ans. It is refunded within 2 to 3 days as soon as possible.

Q. Are the drivers present and acting professionally?

Ans. Yes, all of the drivers are experienced.

Q. Are the vehicles available in good condition?

Ans. All of the vehicles are neat and clean.

Q. Do you provide child seats/car seats in your vehicles?

Ans. A child seat is available in all vehicles.

Q. Do you offer service from cruise ports?

Ans. Of course, we also serve from cruise ports.

Our Clients Testimonials

top driver!

Driver  is well aware of all routes and gives an edge to drivers and customers with good service.
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Good service.

Once I got stuck in traffic but the driver was aware of the shortcut. It saves a lot of time.
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First rate! service

The cab arrived very punctually and the journey was smooth. Online booking was also simple. (I tried another company first but wasn't able to book and gave up.) First rate!
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Good Staff.

I travel a lot and when I travel to a city I don't know about the routes. BAC cab provides the best service with guidance also.
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Budget able

Anyone can easily afford a cab from BAC due to their low charges.
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professional driver

Highly professional driver staff with good behaviour I get from cab BAC service.
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Highly recommended

I find travelling from home to the airport very hectic but with BAC It was amazing last time.
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punctual

The driver arrives 10min before the agreed time which is great. The journey was very smooth and I made it on time.
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Good Service

I hired online cabs many times but they did not pick me at the time. Last week, for the first time I hired a cab from BAC and I reached my spot before time. Amazing service.
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Excellent!

Excellent customer service, value for money and no task is too onerous for these guys.
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Best service

Once I had to travel towards London city airport, I booked a cab from BAC and that was a good experience.
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clean cars

The drivers are always well dressed and polite and the vehicles are also spotlessly clean.
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Booking

I find it very easy to book a cab from BAC.
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Reliable cost

It is very costly to find a cab in London city but BAC gives good service at low cost.
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top notch cab service

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 
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highly recommend

I highly recommend cabs from BAC in London to everyone.
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good driver

Great service provided and we had an amazing experience. Our driver was already waiting for us when we got out of baggage claim. He was very professional, friendly and a good driver.
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great experience

I used the company for three transfers and each time it was a great experience.
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friendly driver

Sometimes during a journey, you need a chat. If your driver is a good conversationalist, they deserve it.
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reliable

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?
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