Frequently Asked Questions

Q. Do you provide the service for just picking up luggage?

Ans. We do provide this service.

Q. Do you offer door-to-door service for pick-up and drop-off?

Ans. Yes, there is door-to-door service.

Q. Is the service available on a shared basis?

Ans. No, we don’t provide sharing cabs.

Q. Do you offer a return service?

Ans. Yes, we can provide a round trip as well.

Q. How many hours does the customer have to cancel the reservation?

Ans. The customer has the option to cancel the reservation a minimum of 12 hours before pick-up time.

Q. Do you provide wheelchair service?

Ans. Wheelchair services are available.

Q. Do you offer service from cruise ports?

Ans. Of course, we also serve from cruise ports.

Our Clients Testimonials

Good cab service

I had some issue recently with a cab driver in London, so I contacted customer service and they solved the issue.
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Professional Service

I was having difficulty finding a cab service online that could accommodate my family of six. I was a bit sceptical about having to pay in advance but I booked a trip with BAC. Our flight was almost two hours late and even though we agreed to only wait for an hour, the driver waited for us for 2 hours.
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reliable

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?
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Professional staff

Professional staff from any service matters a lot and very few have that.
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budget-friendly

It is a budget-friendly service and easy to access.
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Good Staff.

I travel a lot and when I travel to a city I don't know about the routes. BAC cab provides the best service with guidance also.
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Riley

Fortunately, I found a good cab service for the first time.
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reasonable pricing

The drivers were very nice and assisted with luggage and the pricing was very reasonable
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excellent service

Super-communicative company and excellent service. Rather than wondering if the booking you made is a 'real' booking and/or whether the cab will even turn up, you get loads of comments and a car-tracking link so you know where it is on its way to you.
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First rate! service

The cab arrived very punctually and the journey was smooth. Online booking was also simple. (I tried another company first but wasn't able to book and gave up.) First rate!
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Quick service

I always get quick, safe and comfortable service.
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top notch cab service

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 
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Hardworking

Hardworking and noble drivers giving best services in London city by BAC
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best experience

The services from BAC made my experience stress free and enhanced our London holiday.
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Excellent!

Excellent customer service, value for money and no task is too onerous for these guys.
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professional driver

Highly professional driver staff with good behaviour I get from cab BAC service.
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Security

I never hired a cab from a local company as I have security issues. I prefer good ranked services.
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Best Service

Best services in London city are always found just from BAC
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best cars

The car was comfortable and spacious for five people.
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Best Transfer Service!

We have used this company 4 times now and on each occasion, we have been met at the airport and our cabs have all turned up at least 5 minutes before the agreed time. 
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