Frequently Asked Questions

Q. Are the drivers present and acting professionally?

Ans. Yes, all of the drivers are experienced.

Q. Do you help with customer service?

Ans. Customer service is available.

Q. Is there a charge for waiting or is it free?

Ans. We provide free waiting up to 30 minutes after the agreed pickup time.

Q. Is Heathrow Airport service available?

Ans. Yes, we provide.

Q. Does the driver provide name board service?

Ans. The service with a name board is available.

Q. Do you provide a discount to customers who arrive by train?

Ans. Yes, we do this for our customers.

Q. Do you offer a handicapped service to your customers?

Ans. Customers do receive handicap services.

Our Clients Testimonials

Quick service

I always get quick, safe and comfortable service.
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Best Service

Best services in London city are always found just from BAC
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Good service.

Once I got stuck in traffic but the driver was aware of the shortcut. It saves a lot of time.
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best cab

The driver was on time and contacted me on arrival to let me know his name and meeting point.
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highly recommend

I highly recommend cabs from BAC in London to everyone.
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nice service

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.
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Good cab service

I had some issue recently with a cab driver in London, so I contacted customer service and they solved the issue.
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Drivers

All the drivers of BAC are licensed which is satisfactory.
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top driver!

Driver  is well aware of all routes and gives an edge to drivers and customers with good service.
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Hardworking

Hardworking and noble drivers giving best services in London city by BAC
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good driver

Great service provided and we had an amazing experience. Our driver was already waiting for us when we got out of baggage claim. He was very professional, friendly and a good driver.
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On-time service

When I found a driver already waiting for me at the airport, it was a good feeling because I didn't have to wait for anyone.
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Highly recommended

I find travelling from home to the airport very hectic but with BAC It was amazing last time.
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Riley

Fortunately, I found a good cab service for the first time.
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First rate! service

The cab arrived very punctually and the journey was smooth. Online booking was also simple. (I tried another company first but wasn't able to book and gave up.) First rate!
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punctual

The driver arrives 10min before the agreed time which is great. The journey was very smooth and I made it on time.
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reliable

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?
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Best Cabs

Best thing about travel in London is using Luxurious cabs running on London roads.
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professional driver

Highly professional driver staff with good behaviour I get from cab BAC service.
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highly recommend it!

I recently just used cabs for a trip we did into and out of London. They picked me up and dropped me back off at the airport and I just cannot say enough. The drivers were polite, knowledgeable, helpful and always professional. I would highly recommend them. 
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