Frequently Asked Questions

Q. Do you offer a handicapped service to your customers?

Ans. Customers do receive handicap services.

Q. Are all of the driver's PCOs licensed?

Ans. Yes, all of the drivers are PCO licensed.

Q. Do you provide airport services from Luton?

Ans. Yes, we provide airport service from Luton.

Q. Do you serve customers from one port to another?

Ans. We do serve from port to port.

Q. How long does it take to process a refund?

Ans. It is refunded within 2 to 3 days as soon as possible.

Q. Are there any services for long-distance travel?

Ans. Yes, long-distance services are available.

Q. How many hours does the customer have to cancel the reservation?

Ans. The customer has the option to cancel the reservation a minimum of 12 hours before pick-up time.

Our Clients Testimonials

Security

I never hired a cab from a local company as I have security issues. I prefer good ranked services.
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top notch cab service

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean. 
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Good cab service

I had some issue recently with a cab driver in London, so I contacted customer service and they solved the issue.
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Good Staff.

I travel a lot and when I travel to a city I don't know about the routes. BAC cab provides the best service with guidance also.
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highly recommend it!

I recently just used cabs for a trip we did into and out of London. They picked me up and dropped me back off at the airport and I just cannot say enough. The drivers were polite, knowledgeable, helpful and always professional. I would highly recommend them. 
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Honest staff

Once I forget my valet in a cab and the driver came behind me to give me my valet .it was impressive
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best experience

The services from BAC made my experience stress free and enhanced our London holiday.
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budget-friendly

It is a budget-friendly service and easy to access.
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friendly driver

Sometimes during a journey, you need a chat. If your driver is a good conversationalist, they deserve it.
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Best Service

Best services in London city are always found just from BAC
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A blessing for travellers

It is easy to access anywhere in London city which is a blessing..
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Reliable cost

It is very costly to find a cab in London city but BAC gives good service at low cost.
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Best service

Once I had to travel towards London city airport, I booked a cab from BAC and that was a good experience.
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best cars

The car was comfortable and spacious for five people.
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good driver

Great service provided and we had an amazing experience. Our driver was already waiting for us when we got out of baggage claim. He was very professional, friendly and a good driver.
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clean cars

The drivers are always well dressed and polite and the vehicles are also spotlessly clean.
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On-time service

When I found a driver already waiting for me at the airport, it was a good feeling because I didn't have to wait for anyone.
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reasonable pricing

The drivers were very nice and assisted with luggage and the pricing was very reasonable
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good service

Our driver was waiting for us at the airport and had good local information for our first visit to London.
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great experience

I used the company for three transfers and each time it was a great experience.
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