Frequently Asked Questions

Q. Are all of the driver's PCOs licensed?

Ans. Yes, all of the drivers are PCO licensed.

Q. Can the customer cancel the reservation?

Ans. The customer has the option to cancel.

Q. How long does it take to process a refund?

Ans. It is refunded within 2 to 3 days as soon as possible.

Q. Do you provide transportation from London City Airport?

Ans. Yes, we provide the best transportation from London Airport.

Q. Do you offer the service throughout the United Kingdom?

Ans. Yes, we serve the entire United Kingdom.

Q. Is there a charge for waiting or is it free?

Ans. We provide free waiting up to 30 minutes after the agreed pickup time.

Q. Are there large cars or coaches available?

Ans. Yes, large vehicles and coaches are available.

Our Clients Testimonials

Honest staff

Once I forget my valet in a cab and the driver came behind me to give me my valet .it was impressive
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best cars

The car was comfortable and spacious for five people.
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reliable

My new go-to cab company! Friendly, punctual, and flexible. What more can you ask for?
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Security

I never hired a cab from a local company as I have security issues. I prefer good ranked services.
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Best Service

Best services in London city are always found just from BAC
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good and clean car

I always love to travel in a good and clean car which I get from BAC.
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clean cars

The drivers are always well dressed and polite and the vehicles are also spotlessly clean.
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trusted

Once I lost my money in the cab. I did not find that when I was leaving the driver found that and handed it to me.
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best cab

The driver was on time and contacted me on arrival to let me know his name and meeting point.
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First rate! service

The cab arrived very punctually and the journey was smooth. Online booking was also simple. (I tried another company first but wasn't able to book and gave up.) First rate!
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excellent service

Super-communicative company and excellent service. Rather than wondering if the booking you made is a 'real' booking and/or whether the cab will even turn up, you get loads of comments and a car-tracking link so you know where it is on its way to you.
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Booking

I find it very easy to book a cab from BAC.
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nice service

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.
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reasonable pricing

The drivers were very nice and assisted with luggage and the pricing was very reasonable
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punctual

The driver arrives 10min before the agreed time which is great. The journey was very smooth and I made it on time.
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Hardworking

Hardworking and noble drivers giving best services in London city by BAC
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On-time service

When I found a driver already waiting for me at the airport, it was a good feeling because I didn't have to wait for anyone.
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Quick service

I always get quick, safe and comfortable service.
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Best Transfer Service!

We have used this company 4 times now and on each occasion, we have been met at the airport and our cabs have all turned up at least 5 minutes before the agreed time. 
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Good service.

Once I got stuck in traffic but the driver was aware of the shortcut. It saves a lot of time.
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