Frequently Asked Questions

Q. How long does it take to process a refund?

Ans. It is refunded within 2 to 3 days as soon as possible.

Q. Can the customer cancel the reservation?

Ans. The customer has the option to cancel.

Q. Is customer safety important to consider?

Ans. Customer safety is very important to us.

Q. Is Heathrow Airport service available?

Ans. Yes, we provide.

Q. Do you help with customer service?

Ans. Customer service is available.

Q. Do you provide the service for just picking up luggage?

Ans. We do provide this service.

Q. Do you provide transportation from London City Airport?

Ans. Yes, we provide the best transportation from London Airport.

Our Clients Testimonials

budget-friendly

It is a budget-friendly service and easy to access.
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Booking

I find it very easy to book a cab from BAC.
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punctual

The driver arrives 10min before the agreed time which is great. The journey was very smooth and I made it on time.
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top driver!

Driver  is well aware of all routes and gives an edge to drivers and customers with good service.
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best experience

The services from BAC made my experience stress free and enhanced our London holiday.
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easy booking

There are many options to book a cab from BAC as options are always good.
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nice service

We were picked up in a very nice car. There were bottles of water for us and all of our luggage was placed in the trunk of the car by our driver.
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highly recommend

I highly recommend cabs from BAC in London to everyone.
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highly recommend it!

I recently just used cabs for a trip we did into and out of London. They picked me up and dropped me back off at the airport and I just cannot say enough. The drivers were polite, knowledgeable, helpful and always professional. I would highly recommend them. 
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Drivers

All the drivers of BAC are licensed which is satisfactory.
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friendly driver

Sometimes during a journey, you need a chat. If your driver is a good conversationalist, they deserve it.
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worth the money

Would not hesitate to recommend this service which was worth the money.
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good and clean car

I always love to travel in a good and clean car which I get from BAC.
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Professional Service

I was having difficulty finding a cab service online that could accommodate my family of six. I was a bit sceptical about having to pay in advance but I booked a trip with BAC. Our flight was almost two hours late and even though we agreed to only wait for an hour, the driver waited for us for 2 hours.
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Good service.

Once I got stuck in traffic but the driver was aware of the shortcut. It saves a lot of time.
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Budget able

Anyone can easily afford a cab from BAC due to their low charges.
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Best Service!

I always find a different experience when visiting London city airport to city but last was amazing.
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Good cab service

I had some issue recently with a cab driver in London, so I contacted customer service and they solved the issue.
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good driver

Great service provided and we had an amazing experience. Our driver was already waiting for us when we got out of baggage claim. He was very professional, friendly and a good driver.
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good service

Our driver was waiting for us at the airport and had good local information for our first visit to London.
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